Meet Our Team

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Matt Belcher
General Manager

Matt has been with Clayton since July 2000. He started with Vanderbilt Mortgage in their Lead Generation and Direct Lending departments before moving to Manufacturing. As an MDM Matt excelled at the El Mirage, AZ, White Pine and Halls, TN facilities before being promoted to sales manager in 2008. In December of 2016, Matt was named General Manager after spending five years as Appalachia’s Sales Manager.

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Allen Patterson
Sales Manager

Allen started working with Clayton in 2000 at White Pine, TN.  He trained in various departments including production, service, and purchasing.  He transferred to Waco, TX as an MDM in 2002 then later to Bonham, TX as Sales Manager in 2008.  In 2012 he worked for TRU Homes as the Director of Sales before transferring to Appalachia in 2017 as Sales Manager.

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Jeremy Presnell
Senior Customer Success Manager

Jeremy joins the Clayton Appalachia family with 14 years of industry experience, including 9 years as a District Sales Manager. He joined the Clayton Albany facility as a Market Development Manager in 2013. During his time with the company, Jeremy has covered Alaska, Alberta Canada, British Columbia Canada, California, Idaho, Montana, Nevada, and Oregon. With experience selling both HUD/MOD homes, he brings a tremendous amount of knowledge and world class customer experience to the position. Jeremy loves spending time with his wife Susan and his two children, Jackson and Olivia. Outside of work his hobbies include hunting, fishing, and exploring new areas. Jeremy’s current territory is Eastern Tennessee, Northern Georgia, and South Carolina.

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Lucas Heidel
Customer Success Manager

Lucas started working for Clayton Homes in 2016 at the TRU facility in East Tennessee as a Market Development Manager. Upon learning more about the industry and the product he made the transition to Clayton Appalachia in 2018. Lucas's current territory is West Virginia, North Eastern Kentucky, Ohio, and Michigan.

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Phil Dampf
Customer Success Manager

Phil started with the Clayton team in 2011 working for Vanderbilt. He became an MDM at TRU homes in spring of 2018, and now joins the Appalachia team. Phil grew up in Knoxville, TN. His current territory is West Tennessee, Kentucky, and Alabama.

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Nick Whetsel
Customer Success Manager

Nick started with Clayton Homes in January of 1991 working on the production line at the Ardmore facility. He later moved to parts manager, service manager, and then sales coordinator before becoming an MDM in October of 1996. Nick has also worked for the Clayton Savannah and Giles facilities before joining the Appalachia Team in July of 2019. His current territory is North Carolina and Virginia.

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Ryan Jorgensen
Customer Success Manager

Ryan comes to the Clayton Appalachia team via way of our Management Development Program. After graduating with a BA in Political Science from Maryville College, Ryan was selected by our corporate office and placed with the Appalachia family where he trained and worked for 18 months in production, purchasing, service, sales, quality assurance, safety, and ISO. A lover of traveling, an outdoor hobbyist, and a star soccer player, Ryan will stay busy managing our western distribution; Indiana, Illinois, Missouri, Arkansas, Louisiana, Mississippi, and parts of Georgia.

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Jessica Happney
Sales Coordinator

Jessica grew up in Clinton, TN. She previously worked at B-Dry Waterproofing and Foundation Repair in customer care for 3 years. She's married to Wayne Happney and has 3 children, Anna, Zach, and Mason. 

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Jerry Hylton
Customer Care Manager

Jerry is extremely well versed in the construction of our homes. Starting with the company in June of 1988 as a Utility Team member and team leader for the Rutledge, Halls, Maynardville, and Appalachia plants, as-well-as working in the field as a Service Tech, Jerry has literally seen it all.

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Brittany Reagan
Customer Care Coordinator

Brittany joined the Appalachia team in 2018. Her background in expertise varies from working in the transportation industries to international imports. Brittany excels at our customer service experience due to her winning personality and professionalism. We are honored to have her on the customer care team!

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David Briggs
Customer Care Parts Coordinator

David is an East Tennessee native and has worked at Appalachia since October of 1997. He has a vast knowledge of production experience having worked in the cabinet shop, trim department, and quality assurance department. He most recently worked as the parts acquisitions specialist before becoming head of the department.