Our Team - Appalachia Homes

Jerry Hylton

Customer Care Manager

Jerry’s career started in 1988. The first plant he started at, the Halls Plant. Jerry then moved to the Rutledge Plant as a Customer Care Technician. After the Appalachia plant got up and running Jerry went to Appalachia as a Floater/Utility. Jerry then became a Team Leader over Finial Finish and Receiving departments. Jerry was promoted to a Customer Care Technician. After 15 years on the road with Appalachia he was promoted to Customer Care Manager. Jerry has been with the Company for over 35 years.

1-800-650-6869

Jerry.Hylton@Claytonhomes.com Email

David Briggs

Customer Care Parts Manager

David is an East Tennessee native and has worked at Appalachia since 1997. He has a vast knowledge of production experience having worked in the cabinet shop, trim department, quality assurance department and as the parts acquisitions specialist before becoming head of the department in 2017

1-800-650-6869

David.Briggs2@Claytonhomes.com Email

Adam Welch

Customer Care Senior Technician

Adam’s career started at the Halls Plant in 1994. Adam was one of the first Original employees to help Appalachia Plant get up and running and get certified. Adam worked in several departments during his time at Appalachia Plant. Adam was promoted to Customer Care Technician for Appalachia Facility. Adam has been doing service for 26 years. He has been with the company for over 29 years now.

1-800-650-6869

Adam.Welch@Claytonhomes.com Email

Jerry Wilson

Customer Care Technician

Jerry’s career started at Appalachia Plant in 2006. He worked in the plant with Appalachia 1 ½ years. Then promoted to Team Leader for 3 different departments. His team leader positions were Top Build, Floor Department, and Exteriors. He also was a Floater/Utility for Appalachia. Jerry was promoted to Customer Care Technion in 2018. Jerry has been employed at Appalachia for over 17 years.

1-800-650-6869

Jerry.Wilson@Claytonhomes.com Email

Andy Deyton

Customer Care Technician

Andy’s career started at Appalachia Plant in 2016. He started working in Cab Set. Andy then moved to receiving and began driving a Tow Motor. He then received promotions to Team Leader in Back Panel and later to Top Build. Andy then became a roofer for Appalachia. Andy was later promoted to a Customer Care Technician and has been working in the field for almost 3 years. Andy has been with the company over 7 years.

1-800-650-6869

Andy.Deyton@Claytonhomes.com Email

Travis Irwin

Customer Care Service Coordinator

Travis’s career started at the Appalachia Plant in 2021. Travis started in the parts department pulling and shipping parts. He worked there for about eight months. Travis received a promotion to Customer Care Coordinator. Travis has been with the company over 2 years now.

865-494-7800

Travis.Irwin@claytonhomes.com Email